All of our orders are dispatched within twenty four hours of the original order, unless the order is received on a weekend or a public Bank Holiday within the United Kingdom.
Orders are posted out as 1st Class Standard Delivery from the United Kingdom (unless we inform you otherwise), the following estimation time for Delivery is specified below:
UK: 1 – 5 Working Days from the Original Order Date
Overseas: 5 – 7 Working Days from the Original Order Date – this could take slightly longer due to the Customs Department within your Country, if this is the case it could take up to three weeks before you receive your order.
There is no Tracking Service for any orders – this is due the type of postage paid by each individual customer, if you have not received your order within the above timeframe please contact us immediately and we shall reply to you within twenty four hours with the next course of action.
During festive periods (i.e. Easter, Diwali & Christmas etc.) we recommend that orders are placed well in advance in order to counteract any delays.
Plush Model shipping costs:
Collect+ Courier service - £4.00 per unit
Delivery within 3 business days
All our orders are sent via Airmail - £4.00 per unit
Delivery approximately 3 business days
Rest of the world including USA
Orders are sent via Airmail - £5.00 per unit
Delivery approximately 5 business days
All our orders are sent securely and bubble wrapped.